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wahooga.com

A report on life in Technical Support for a software company

Dave Mellors

June 2007 - Posts

  • Google fiddling the stats and conning advertisers?

    I came across Google Trends today and immediately it struck me as odd that usopen.com and www.usopen.com were in the top 20 searches today. OK, I know that the US Open is currently running and that lots of people will be searching for information on the US Open but it seems easier for me to enter the url in the address bar rather than in Google.

    Until that is that I remembered that frequently when I start typing a url in the browser address bar that the focus changes to the search field on the Google home page (my browsers default page).

    Depending on how fast I type, this will often result in me Google search for www.wahooga.com or wahooga.com. Does that explain it or are there really that many people intentionally searching for usopen.com? Further, if usopen.com is the top search today then I wonder if this could be a subtle but deliberate ploy by Google to drive traffic and how much extra advertising revenue would this cunning piece of Javascript generate?

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  • TechEd 2007 - Totally awesome man!

    After a week working giving demonstrations at the ANTS Profiler booth I'm feeling pretty tired and my feet and knees certainly were happy to return to sitting behind the desk yesterday. Although, working the booth was hard work it was also extremely enjoyable and the time spent with the rest of the Red Gate team at TechEd was great and gave me an opportunity to see my colleagues in a different light (you know who you are!).

    One of the most rewarding aspects of manning the booth was the reaction that ANTS Profiler was getting from developers who appreciated the importance of memory and performance profiling but for various reasons (mainly time and budget) weren't doing it. The demos seemed to be going really well and everyone seemed very impressed with how easy to use the software was and how much time they could save. With some people it was like seeing a switch being turned on and for a couple of people it would have been nice to have had a camera to capture the image of the looks on their faces when I told them the price! Working in technical support I'm not very aware of the competition but to find out that some people had spent thousands of pounds on a competitors product and had to have training even to start using it was quite an eye opener.

    The people at TechEd were great and when they realized I worked for Red Gate it was really good to hear the "your software rocks" and "your software is totally awesome man!" reaction from people who were already using our SQL tools. Some people just came across to say they were already using ANTS Profiler and just wanted to say "Hi!".

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Copyright 2007 Dave Mellors
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